Beginners Guide For Better WordPress Support – WordPress Support Services by Maintainn

Asking an individual or group for WordPress support can be terrifying. As a new user to the WordPress community, questions will come up as you progress. New users dread hearing a response from a seasoned WordPress developer. The new user feels like they asked a simple yes-no question.

visit WordPress Support Services by Maintainn

The Benefits of Offering Email Support vs. Phone Support – Maintainn.com

In an increasingly automated world, the art of voice to voice customer service has been lost. The frustration and desire to interact with a real person is more acute than ever. And yet, some companies-including ours-only offer support via ticketing system, rather than over the phone.

visit WordPress Support Services by Maintainn

What Happens When You Don’t Update WordPress – Maintainn.com

As our customers know, we run plugin updates on their website weekly on Tuesdays. If security vulnerabilities go public for a plugin, and there is a patched release for it, we make exceptions and update the affected sites as soon as possible. This helps us keep your site as secure as we can.

visit WordPress Support Services by Maintainn

Nothin’ But Net: Discounted Development Hours – Maintainn.com

As I’m sure you’ve already heard, we’ve been offering 35% off of our monthly maintenance and support plans (User code: GETSUPPORT). We’ve made it easy for you to focus your time where it matters-on your business, with your customers, doing the work that demands your attention most.

visit WordPress Support Services by Maintainn

Anatomy of a Quality Changelog: Helping Your Users – WordPress Support Services by Maintainn

Every Tuesday, Maintainn does routine plugin updates for our customers. This is one of the services we offer, and one reason they sign up for our services in the first place. They know a WordPress professional is available to keep their site up-to-date and secure.

visit WordPress Support Services by Maintainn

Getting to Know Your WordPress Posts List and Editor

The last time we discussed screen options, we focused on the WordPress Dashboard screen. Today, we are focusing on the posts list screen and post editor. These areas are most likely used for your website’s blog. When I refer to the posts list screen, I refer to the screen seen at the “All Posts” link in your admin menu.

visit WordPress Support Services by Maintainn

Akismet WordPress Plugin Security Issue – Maintainn.com

Hey folks! A security issue was discovered in the Akismet plugin. This update recently came from the Akismet blog: Version 3.1.5 of the Akismet plugin for WordPress contains a critical security fix. Update your sites as soon as possible. A researcher from Sucuri notified us of an XSS vulnerability in the Akismet WordPress plugin.

visit WordPress Support Services by Maintainn

WordPress 4.3.1 Security and Maintenance Release

The WordPress core team do a great job of releasing maintenance and security patches regularly. They’ve done it again! WordPress 4.3.1 Security and Maintenance Release Available! PSA from the WordPress core team: WordPress 4.3.1 is now available. This is a security release for all previous versions and we strongly encourage you to update your sites immediately.

visit WordPress Support Services by Maintainn

Reflecting on WordPress Plugin Vulnerabilities – Maintainn

Hello again! Right before we published our Protect Your WordPress Sites from Attacks post, a vulnerability was found in WordPress SEO that was patched and pushed out as an auto update to all sites that include it. For the purposes of that post, I did not go into very much detail regarding what the issue was, but I’m here to do that now.

visit WordPress Support Services by Maintainn

Protect Your WordPress Sites from Attacks – Maintainn

WordPress powers close to one quarter of the internet. One in every four websites uses this great piece of software. Sit back and think about the scale of that for a minute. How often are you browsing around sites running WordPress without even realizing it? Now let the dark side of you take over.

visit WordPress Support Services by Maintainn

Preventive Maintenance in WordPress – Maintainn.com

Preventive maintenance is a concept employed, to some degree, by most industries. Taken at it’s most literal interpretation, it’s also practiced in the most common activities in which humans participate. Bathing prevents germs and disease, as does cleaning the house. Changing the oil in a vehicle prevents the engine from failing.

visit WordPress Support Services by Maintainn

Maintainn Sponsors WordCamp Lancaster 2015! – Maintainn

The second annual WordCamp Lancaster is only three weeks away (February 28th, 2015!), and I’m lucky to be a co-organizer. With about 200 people, it’s a smaller conference, but last year it had great reception. In 2014, there were about 160 attendees. We conservatively estimate a 25% increase this year-making for 200 total tickets.

visit WordPress Support Services by Maintainn

Blog at WordPress.com.

Up ↑

%d bloggers like this: